Member Handbook - Washington State Local Health Insurance - CHPW
Community Health Plan of Washington Apple Health Medicaid Plan Community Health Plan of Washington Apple Health Medicaid Plan

Member Handbook

Get to know your benefits

Community Health Plan of Washington (CHPW) wants to empower you to make health care decisions that are right for you. To help you make those decisions, our CHPW member benefits handbook details the coverage and benefits included in your plan.

Download your handbook below for details about:

  • Benefits and services your coverage includes
  • How to get treatment
  • How to find or change providers
  • How we protect your private information
  • Your rights as a CHPW member
  • What to do if you’re treated unfairly
  • Important contact information for health care agencies in Washington

Member Benefits Handbook

Apple Health Handbook

Download the Apple Health member benefits handbook PDF:

Behavioral Health Service Only (BHSO) Handbook

For more information about your BHSO plan or benefits, download the BHSO Member Handbook, available in:

To request a free hard copy of the handbook, please call Customer Service at 1-800-440-1561 (TTY Relay: Dial 711), from 8 a.m. to 5 p.m., Monday through Friday. We will send you a copy within 5 business days of your request.


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Sales Team

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Phone: 1-800-440-1561
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