Member Handbook - Washington State Local Health Insurance - CHPW

Member Handbook

Get to know your benefits

Community Health Plan of Washington (CHPW) wants to empower you to make health care decisions that are right for you. To help you make those decisions, our CHPW member benefits handbook details the coverage and benefits included in your plan.

Download your handbook below for details about:

  • Benefits and services your health coverage includes
  • How to get treatment
  • How to find or change your primary care provider
  • How we protect your private information
  • Your rights as a CHPW member
  • What to do if you’re treated unfairly
  • Important contact information for health care agencies in Washington

Member Benefits Handbook

2022 Member Handbook Coming Soon!

Download the 2021 CHPW member benefits handbook PDF in your preferred language:

To request a free hard copy of the handbook, please call Customer Service at 1-800-440-1561 (TTY Relay: Dial 711), from 8 a.m. to 5 p.m., Monday through Friday. We will send you a copy within 5 business days of your request.

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