Find What You Need to Provide Excellent Care Together
Stay up to date on the latest changes to our medical formularies, utilization policies, billing codes, and other regulations like required trainings. Find the resources you need to best care for our members - your patients.
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Provider Frequently Asked Questions
We’re here to make your job easier. Our Provider FAQs have detailed
answers to important and commonly asked questions.
Here to Help Make Things Easier
TAKE OUR SURVEY
Let us know how your experience with CHPW has been and offer any feedback you have.
Take Survey ➜
BILLING INFORMATION
Sign up for Electronic Funds Transfer and get payment sent directly to your checking account.
Learn More ➜
PROVIDER MANUAL
Access the updated CHPW Provider Manual whenever you need it.
Read Manual ➜
- CUSTOMER SERVICE
- 1-800-440-1561
- (TTY:711)
- [email protected]
- NURSE ADVICE LINE
- (CHPW Members)
- 1-866-418-2920
- (TTY:711)
- CASE MANAGEMENT
TECHNICAL ASSISTANCE - (CHPW Members)
- 1-866-418-7004
- (TTY:711)
- HOURS
- 8:00 a.m. to 5:00 p.m.
- Monday through Friday
- ADDRESS
- 1111 Third Ave
- Suite 400
- Seattle, WA 98101
QUICK LINKS
- MEMBERS
- Benefits+
- Print Member Card
- myCHPW Portal
- Plan & Coverage
- Find a Doctor
- Behavioral Health Resources
- PLANS
- Apple Health (Medicaid)
- Medicare Advantage
- Dual Eligible (SNP)
- Individual & Family
- Plan Benefits
- Enrollment
- PROVIDERS
- Prior Auth
- Provider Portals
- Forms & Tools
- Bulletin Board
- Member Eligibility
- Behavioral Health
- HealthMAPS Portal
- OTHER
- Careers
- Language Assistance
- Interoperability Developer Portal
- Interoperability Payer-to-Payer
- Contact Us
Community Health Plan of Washington (CHPW) was founded in 1992 by Washington’s community health centers. CHPW is committed to Washington's health. To enroll in a Community Health Plan of Washington Medicaid or Medicare Advantage plan, you must be eligible and live in our Medicare (Adams, Benton, Chelan, Clallam, Clark, Cowlitz, Douglas, Franklin, Grant, Gray's Harbor, Jefferson, King, Kitsap, Lewis, Mason, Okanogan, Pacific, Pierce, Skagit, Snohomish, Spokane, Stevens, Thurston, Wahkiakum, Walla Walla, Whatcom, and Yakima counties in Washington State) or Medicaid (all counties in Washington State) service area. This is not a complete description of benefit. Please contact us for more information.
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