We want to make it easy for you to care for your patients. Use these portals to submit and view requests, access patient information, and stay on top of your paperwork.
HealthMAPS Patient Information Portal
CHPW’s HealthMAPS patient information portal lets you enter and view member claims, check eligibility, view and report a member’s other health insurance (OHI), and more.
*Click to see training detailsHow to create a HealthMAPS account
You can register for a HealthMAPS account online. You will need to know your Billing Tax ID number(s) in order to do so. You will receive an email when your registration is complete.
You can also access the HealthMAPS portal with your existing OneHealthPort portal credentials.
Need Help with HealthMAPS?
For help with registration issues and general questions, email our Customer Service Team.
For help with contracting questions, email our Provider Relations Team. One of our Provider Relations Representatives will contact you.
JIVA Care Management Portal
We prefer that you submit prior authorizations through our JIVA Care Management Portal. By using the portal, you can check eligibility and authorization status, print approval letters, and submit requests online 24/7. JIVA allows expedited processing for authorizations and referrals.
*Click to see training detailsHow to create a JIVA accountJIVA FAQs and Training
Need Help with JIVA?
For help with registration issues or technical assistance, email Portal Support.
To request a training session, email our Provider Relations Team. One of our Provider Relations Representatives will contact you.
Use the OneHealthPort portal to view and exchange information across Washington’s health care organizations. Please continue to use the JIVA Care Management Portal to submit and view prior authorization requests, referral requests, and inpatient notifications.
You can also access CHPW’s HealthMAPS patient information portal with your existing OneHealthPort portal credentials.
Email our Provider Relations Team with questions regarding our provider portals. One of our Provider Relations Representatives will contact you.