Behavioral Health Center - Washington State Local Health Insurance - CHPW
Community Health Plan of Washington Apple Health Medicaid Plan Community Health Plan of Washington Apple Health Medicaid Plan

Behavioral Health Center

No referral needed to see a behavioral health professional

Lots of people experience mental health or substance use issues at some point in their lives. You are not alone. Support from care providers and community can make these issues manageable and help you feel your best.

Community Health Plan of Washington members may call the Nurse Advice Line for free medical advice 24 hours a day, 7 days a week at 1-866-418-2920 (TTY Relay: Dial 711).

Getting Care

Getting Care

Not sure where to start? Try our five-step guide to getting behavioral health care with CHPW.Learn how

Find a Provider

Find a Provider

Find behavioral health professionals, counselors, and other treatment near you.Search our database

Case Management

Case Management

CHPW Case Managers can help you set and meet behavioral health goals—large and small.Learn more



From 90-day fills to mail order prescription drugs, your CHPW drug benefit is flexible.Learn more

Community-Based Services

Community-Based Services

Our Community Programs team connects you with community-based services.Learn more

Behavioral and Mental Health FAQs

Behavioral and Mental Health FAQs

Have questions? You’re not alone: We’ve answered some of our members’ most common behavioral health questions.Go to behavioral health FAQs

County Crisis Lines

Crisis Lines

There are national, regional and local hotlines that can help if you’re having a crisis. See crisis lines

National Hotlines

Local Mental Health Resources

Washington has local mental health resources that can help you with a variety of mental health conditions and concerns.

Click to See Local Resources

Help with substance abuse, problem gambling, and mental health

Washington Recovery Help Line is a program that offers an anonymous, confidential 24-hour helpline for Washington State residents experiencing substance use disorder, problem gambling, and/or a mental health challenges. Their staff provide emotional support and can also connect callers with local treatment resources.

Call: 1-866-789-1511 (TTY: 206-461-3219), 24 hours a day, 7 days a week

Help for teens

Teen Link connects you with other teens to talk about whatever’s on your mind – bullying, drug and alcohol concerns, relationships, stress, depression or any other issues you’re facing.

Call: 1-866-833-6546 – available 6 p.m. – 10 p.m. every night.

Text/Chat available 6 p.m. – 9:30 p.m.

Washington Mental Health Referral Service for Children and Teens

A free service operated by Seattle Children’s Hospital that connects families with mental health providers in your community who work with your insurance and fit your child’s treatment needs.

Call: 833-303-5437

Behavioral Health Advocates

Behavioral Health Advocates

A behavioral health advocate is a person who is an available option to provide free and confidential assistance with resolving concerns related to your behavioral health services. They can help if you have a behavioral health grievance, appeal, or fair hearing to resolve your concerns at the lowest possible level.

The behavioral health advocate is independent of your health plan. The behavioral health advocate is a person who has had behavioral health services, or a person whose family member has had behavioral health services.

Use the phone numbers below to contact a behavioral health advocate in your area:

Click to See the Behavioral Health Advocate Phone List

Counties Behavioral Health Advocate
Cowlitz, Grays Harbor, Lewis, Pacific, Wahkiakum 360-561-2257
Asotin, Benton, Columbia, Franklin, Garfield, Kittitas, Walla Walla, Whitman, Yakima 509-808-9790
King 206-265-1399
Chelan, Douglas, Grant, Okanogan 509-389-4485
Island, San Juan, Skagit, Snohomish, Whatcom 360-528-1799
Pierce 253-304-7355
Clallam, Jefferson, Kitsap 360-481-6561
Adams, Ferry, Lincoln, Pend Oreille, Spokane, Stevens 509-655-2839
Clark, Klickitat, Skamania 509-434-4951
Thurston, Mason 360-489-7505


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