No referral needed to see a behavioral health professional
Lots of people experience mental health or substance use issues at some point in their lives. You are not alone. Support from care providers and community can make these issues manageable and help you feel your best.
Community Health Plan of Washington members may call the Nurse Advice Line for free medical advice 24 hours a day, 7 days a week at 1-866-418-2920 (TTY Relay: Dial 711).
Getting Care
Not sure where to start? Try our five-step guide to getting behavioral health care with CHPW.Learn how
Find a Provider
Find behavioral health professionals, counselors, and other treatment near you.Search our database
Case Management
CHPW Case Managers can help you set and meet behavioral health goals—large and small.Learn more
Prescriptions
From 90-day fills to mail order prescription drugs, your CHPW drug benefit is flexible.Learn more
Community-Based Services
Our Community Programs team connects you with community-based services.Learn more
Behavioral and Mental Health FAQs
Have questions? You’re not alone: We’ve answered some of our members’ most common behavioral health questions.Go to behavioral health FAQs
Crisis Lines
There are national, regional and local hotlines that can help if you’re having a crisis. See crisis lines
Local Mental Health Resources
Washington has local mental health resources that can help you with a variety of mental health conditions and concerns.
Click to See Local Resources
Help with substance abuse, problem gambling, and mental health
Washington Recovery Help Line is a program that offers an anonymous, confidential 24-hour helpline for Washington State residents experiencing substance use disorder, problem gambling, and/or a mental health challenges. Their staff provide emotional support and can also connect callers with local treatment resources.
Call: 1-866-789-1511 (TTY: 206-461-3219), 24 hours a day, 7 days a week
warecoveryhelpline.org
Help for teens
Teen Link connects you with other teens to talk about whatever’s on your mind – bullying, drug and alcohol concerns, relationships, stress, depression or any other issues you’re facing.
Call: 1-866-833-6546 – available 6 p.m. – 10 p.m. every night.
Text/Chat available 6 p.m. – 9:30 p.m.
Washington Mental Health Referral Service for Children and Teens
A free service operated by Seattle Children’s Hospital that connects families with mental health providers in your community who work with your insurance and fit your child’s treatment needs.
Call: 833-303-5437
seattlechildrens.org/WA-Mental-Health
Behavioral Health Advocates
A behavioral health advocate is a person who is an available option to provide free and confidential assistance with resolving concerns related to your behavioral health services. They can help if you have a behavioral health grievance, appeal, or fair hearing to resolve your concerns at the lowest possible level.
The behavioral health advocate is independent of your health plan. The behavioral health advocate is a person who has had behavioral health services, or a person whose family member has had behavioral health services.
Use the phone numbers below to contact a behavioral health advocate in your area:
Click to See the Behavioral Health Advocate Phone List
| Counties | Behavioral Health Advocate |
|---|---|
| Cowlitz, Grays Harbor, Lewis, Pacific, Wahkiakum | 360-561-2257 1-800-803-8833 |
| Asotin, Benton, Columbia, Franklin, Garfield, Kittitas, Walla Walla, Whitman, Yakima | 509-808-9790 1-888-544-9986 |
| King | 206-265-1399 1-866-427-4747 |
| Chelan, Douglas, Grant, Okanogan | 509-389-4485 1-800-852-2923 |
| Island, San Juan, Skagit, Snohomish, Whatcom | 360-528-1799 1-800-584-3578 |
| Pierce | 253-304-7355 1-866-427-4747 |
| Clallam, Jefferson, Kitsap | 360-481-6561 1-888-910-0416 |
| Adams, Ferry, Lincoln, Pend Oreille, Spokane, Stevens | 509-655-2839 1-877-266-1818 |
| Clark, Klickitat, Skamania | 509-434-4951 1-800-626-8137 |
| Thurston, Mason | 360-489-7505 1-800-270-0041 |
