Behavioral Health Center - Washington State Local Health Insurance - CHPW

Behavioral Health Center

No referral needed to see a behavioral health professional

Lots of people experience mental health or substance use issues at some point in their lives. You are not alone. Support from care providers and community can make these issues manageable and help you feel your best.

Community Health Plan of Washington members may call the Nurse Advice Line for free medical advice 24 hours a day, 7 days a week at 1-866-418-2920 (TTY Relay: Dial 711).

Getting Care

Getting Care

Not sure where to start? Try our five-step guide to getting behavioral health care with CHPW.Learn how

Find a Provider

Find a Provider

Find behavioral health professionals, counselors, and other treatment near you.Search our database

Case Management

Case Management

CHPW Case Managers can help you set and meet behavioral health goals—large and small.Learn more

Prescriptions

Prescriptions

From 90-day fills to mail order prescription drugs, your CHPW drug benefit is flexible.Learn more

Community-Based Services

Community-Based Services

Our Community Programs team connects you with community-based services.Learn more

County Crisis Lines

County Crisis Lines

There are regional and local hotlines that can help if you’re having a crisis.See crisis lines

Behavioral and mental health FAQs

Behavioral and Mental Health FAQs

Have questions? You’re not alone: We’ve answered some of our members’ most common behavioral health questions.Go to behavioral health FAQs

Ombuds

An ombuds is a person who is an available option to provide free and confidential assistance with resolving concerns related to your behavioral health services. They can help if you have a behavioral health grievance, appeal, or fair hearing to resolve your concerns at the lowest possible level. The ombuds is independent of your health plan. The ombuds is a person who has had behavioral health services, or a person whose family member has had behavioral health services.

Use the phone numbers below to contact an ombuds in your area:

Click to See the Ombuds Phone List
Counties Ombuds
Cowlitz, Grays Harbor, Lewis, Pacific, Wahkiakum 1-833-721-6011
Asotin, Benton, Columbia, Franklin, Garfield, Kittitas, Walla Walla, Whitman, Yakima 1-833-783-9444
1-509-783-9444
King 1-800-790-8049
1-206-477-0630
Chelan, Douglas, Grant, Okanogan 1-800-572-4459
Island, San Juan, Skagit, Snohomish, Whatcom 1-888-336-6164
1-360-416-7004
Pierce 1-800-531-0508
Clallam, Jefferson, Kitsap 1-888-377-8174
1-360-692-1582
Adams, Ferry, Lincoln, Pend Oreille, Spokane, Stevens 1-866-814-3409
1-509-477-4666
Clark, Klickitat, Skamania 1-800-696-1401
Thurston, Mason 1-800-658-4105
1-360-763-5793

 

 

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