Manage Your Account
Find everything you need to use your CHPW benefits and learn about your membership.
Member Service Center
What can you do there?Make changes to how you get your care and how we communicate with you.
- Print ID Card
- Update how we contact you
- Change your doctor
- Download plan documents
- Complete your Health Assessment
- Set care reminders
- Learn to use CHPW Virtual Care
- Tell us how we’re doing
- Rate your providers
myCHPW Member Portal
What can you do there?Get detailed medical info, print important documents, and send secure messages to CHPW.
- See your coverage info and eligibility
- Claims
- Prior Authorization
- Referrals
- Send and receive secure messages
- See info for other CHPW health insurance you have
- Health information safety with two-factor authentication
- Access Member Self-Service hub
Check the status of things like:
Note: Each of these tools will ask for a separate login. Write down your login information and keep it somewhere safe!
CHPW Benefits and Coverage
Use your benefits, learn about your plan, and get familiar with our special gift cards and rewards.
Get Started with Services
Ready to start using your CHPW health plan? Start here.
- Link to find a doctor tool
- Find a clinic near you
- Explore your benefits and read about other health information
Plan & Coverage
- Vision
- Dental
- Prescription
- Mental Health/SUD
ChildrenFirst™ Rewards
- Well-Child rewards
- Rewards for new parents
- Healthy you, Healthy baby
Most searched for:
Care designed for you
Your health needs may be different than your neighbor's. Find the care that fits your story.
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Member Frequently Asked Questions
It is okay to have questions – we are here to help! Find the answers you
are looking for on our member frequently asked questions page.
- CUSTOMER SERVICE
- 1-800-440-1561
- (TTY:711)
- [email protected]
- NURSE ADVICE LINE
- (CHPW Members)
- 1-866-418-2920
- (TTY:711)
- CASE MANAGEMENT
TECHNICAL ASSISTANCE - (CHPW Members)
- 1-866-418-7004
- (TTY:711)
- HOURS
- 8:00 a.m. to 5:00 p.m.
- Monday through Friday
- ADDRESS
- 1111 Third Ave
- Suite 400
- Seattle, WA 98101
QUICK LINKS
- MEMBERS
- Benefits+
- Print Member Card
- myCHPW Portal
- Plan & Coverage
- Find a Doctor
- Behavioral Health Resources
- PLANS
- Apple Health (Medicaid)
- Medicare Advantage
- Dual Eligible (SNP)
- Individual & Family
- Plan Benefits
- Enrollment
- PROVIDERS
- Prior Auth
- Provider Portals
- Forms & Tools
- Bulletin Board
- Member Eligibility
- Behavioral Health
- HealthMAPS Portal
- OTHER
- Careers
- Language Assistance
- Interoperability Developer Portal
- Interoperability Payer-to-Payer
- Contact Us
Community Health Plan of Washington (CHPW) was founded in 1992 by Washington’s community health centers. CHPW is committed to Washington's health. To enroll in a Community Health Plan of Washington Medicaid or Medicare Advantage plan, you must be eligible and live in our Medicare (Adams, Benton, Chelan, Clallam, Clark, Cowlitz, Douglas, Franklin, Grant, Gray's Harbor, Jefferson, King, Kitsap, Lewis, Mason, Okanogan, Pacific, Pierce, Skagit, Snohomish, Spokane, Stevens, Thurston, Wahkiakum, Walla Walla, Whatcom, and Yakima counties in Washington State) or Medicaid (all counties in Washington State) service area. This is not a complete description of benefit. Please contact us for more information.
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