We’re here to make the billing process easy.
At Community Health Plan of Washington (CHPW), we aim to make it easy for you to find the billing information you need. Use the resources on this page to manage your practice’s billing, or see our Provider Manual for more information.
Please note that you can submit electronic or paper claims.
CHPW accepts electronic claims via the Availity Clearinghouse. More information is available in our Provider Manual, or you can contact Availity at (800) 282-4548. Please use CHPW’s Payer Identifier: CHPWA.
Paper claims should be sent to the address below. This includes professional, facility, and behavioral health claims for all CHPW benefit plans.
Balance Billing Training
We recommend newly contracted providers complete balance billing training within 90 days of their contract effective date.
After completing the training you must also complete an attestation.
CHPW billing guidelines may change over time. Below is the most recent guidance in alphabetical order.
*Click to see billing guidelinesAcupuncture Services — Apple Health (Medicaid)
We are excited to offer an acupuncture benefit available to our adult Apple Health Members, ages 18 and older. Eligible members can receive up to 6 acupuncture visits from January 1 through December 31. Unused acupuncture visits do not roll over to the next calendar year.
The new value-added benefit allows our Apple Health (Medicaid) members access to acupuncture, chiropractic, and massage therapy services for all ages.
CHPW would like to remind all clinics and providers that claims must be billed with valid, appropriate taxonomy codes for the billing provider and, when applicable, the rendering provider.
CHPW’s clearinghouse has been rejecting any claims submitted without valid billing and/or rendering taxonomy codes and those claims are not submitted to CHPW.
Community Health Plan of Washington (CHPW) is excited to announce a new value-added benefit for CHPW Apple Health members: For services starting February 1, 2021, CHPW will pay up to $200.00 for non-medically necessary circumcision.
We’ve updated our Core Provider Agreement and NPI Status information.
Updates have been released from the Health Care Authority (HCA) related to billing codes related to behavior health services. Review these in consideration for your behavioral health services.
Learn how to view prior authorizations and referrals, as well enter claims in our HealthMAPS patient information portal.
Download the below forms as PDFs and follow the instructions to manage your practice’s claims with CHPW.
- Claims Supporting Documentation Cover Sheet
- Corrected Claim – Standard Cover Sheet
- Hysterectomy Consent Form
- Sterilization Consent Form
- Sterilization Consent Form – Spanish
- 1500 Claim Form and Instructions
- UB04 Claim Form and Instructions
Email our Provider Relations Team with questions about billing. One of our Provider Relations Representatives will contact you.