CHPW uses Availity for our Electronic Remittance Advice (ERA; claim payment details), or 835, transactions. The enrollment process is all electronic and does not require a fee to register or enroll.
You or your clearinghouse will need to enroll in ERA directly with Availity. Please contact Availity at Availity.com or call 1-800-AVAILITY (282-4548).
Note that the 835 ERA is different than ACH/EFT. ACH/EFT are payments made via automated clearinghouse/electronic funds transfer. The 835 ERA is your remittance advice or explanation of payment. 835s and ACH/EFT are separate transactions and each requires a separate enrollment. If you enroll in one of these transactions, you are not automatically enrolled in the other; you can have ERA and not ACH/EFT or vice versa. Please see our Provider Manual, “835 Transactions” section for more information about ERA, or contact [email protected] for more information about ACH/EFT.
