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Community Health Plan of Washington

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  • Nurse Advice Line 1-866-418-2920
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Important Resources

Policies and Procedures

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  • Advance Directive Policy (CO291)
  • Authorization and Certification (UM203)
  • Emergency Fill Policy (PM516)
  • Extension of Benefit Limitations (UM428)
  • Hospice Care, Pediatric Concurrent Care, and Pediatric Palliative Care Policy (MM163)
  • Hospital Admission Patient Management (UM211)
  • Injectable Medications Policy (PM566)
  • Involuntary Disenrollment Policy (EM111)
  • Medicare Opioid Overutilization Program Policy (PM564)
  • Patient Review and Coordination Program Policy (PM563)
  • Pharmaceutical Management Procedures Policy (PM508)
  • Pharmaceutical Patient Safety Policy (PM509)
  • Pharmacy Access During a Federal Disaster or Other Public Health Emergency Declaration Policy (PM514)
  • Pharmacy Review of Coverage Redeterminations (PM555)
  • PCP Assignment (CS437)
  • PCP Assignments for State Programs (EL150)
  • Prescription Claim Processing for Part D Policy (PM558)
  • Pricing Policy (Default, By Report, and Non-Covered Codes) (OP647)
  • Prohibition on Enrollee Charges for Covered Services (PR153)
  • Provider Data for Directories (PD104)
  • Quantity Limits Policy (PM506)
  • Reporting Requirements for Medicare Part D Policy (PM561)
  • Step Therapy Policy (PM507)
  • Transition Process Policy - MA (PM553)
  • Transition Process Policy (PM515)

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Nurse Advice Line

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1-866-418-2920
TTY: Dial 711

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Page Last Updated November 22, 2019

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