Signing up to receive automated clearing house (ACH) transactions, often referred to as electronic funds transfer (EFT), will ensure your payments are deposited to your bank account, and will eliminate the risk of your payments (checks) being lost in the mail.
CHPW’s claims processing starts on Friday night and if you are enrolled to receive electronic funds transfers (EFT), your payments will be sent to your bank account as early as Monday evening.
To sign up for ACH/EFT payments, please email [email protected] and request a form to complete and return to CHPW for processing.
After we receive your enrollment form, CHPW will send a test file to your bank during our regular scheduled check run – this is called a “pre-note”. If the file transfer is successful, you will start receiving ACH/EFT payments the next time you have a paid claim (during our regular scheduled check run).
Trouble Submitting Electronic Claims?
In an effort to minimize the recent challenges with electronic claims submissions, Community Health Plan of Washington (CHPW) is offering a secondary submission option.
