ACP for domestic violence victims - Washington State Local Health Insurance - CHPW

ACP for domestic violence victims

The Address Confidentiality Program (ACP) is a records protection and mail forwarding service designed to protect the address of individuals attempting to escape from domestic violence, sexual assault, trafficking or stalking situations. Participants in this program use a substitute address in place of their actual physical or mailing address.

Rules for the ACP program is found in WAC 434-840-001 through WAC 434-840-370 and are governed by the Office of the Secretary of State (SOS).

The ACP assigns a PO Box which is used instead of the person’s actual address and their 1st Class mail is forwarded to their actual address by the state. The address will appear as:

PO Box 257
Olympia, WA  98507-0257

Participants are given a laminated authorization card the size of a driver license.  The card has the individual’s signature, substitute address, expiration date, and a toll-free number to the ACP office for information.  The toll-free number is 800-822-1065 and the TTY number is 800-664-9677 to verify that the individual is currently certified in the program.

Please visit the WA HCA ACP web site for provider responsibilities and information under ACP.

HCA_Address_Confidentiality_Program ➔


The Secretary of State web site provides more information on the program, requirements for eligibility, FAQs, and short educational videos on

  • Introduction
  • Primary Services
  • Requirements and Conditions for Participation
  • Cancellation
  • When an address can be released
  • Information for and about State Government Agencies

Secretary_Of_State_(SOS)_ACP_Information ➔


For questions on ACP, call SOS at 800-822-1065, 360-753-2972


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