Find What You Need to Provide Excellent Care Together

Stay up to date on the latest changes to our medical formularies, utilization policies, billing codes, and other regulations like required trainings. Find the resources you need to best care for our members - your patients.

Care Management Technical Assistance for Providers

Case Managers are available to provide technical assistance to PCPs and Specialists for members with any condition.

This support includes arranging referrals for mental health, SUD, Long Term Support Services and community support services.

To access these services, contact the Care Management team at 1-866-418-7004. (TTY: 711)

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PROVIDER MANUAL

Access the updated CHPW Provider Manual whenever you need it.

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• 
• CUSTOMER SERVICE
• 1-800-440-1561
• (TTY:711)
• CustomerCare@chpw.org

• 
• NURSE ADVICE LINE
• (CHPW Members)
• 1-866-418-2920
• (TTY:711)

• 
• CASE MANAGEMENT
  TECHNICAL ASSISTANCE
• (CHPW Members & Providers)
• 1-866-418-7004
• (TTY:711)

• 
• ADDRESS
• 1111 Third Ave
• Suite 400
• Seattle, WA 98101

• 
• HOURS
• 8:00 a.m. to 5:00 p.m.
• Monday through Friday

• 
• ADDRESS
• 1111 Third Ave
• Suite 400
• Seattle, WA 98101

QUICK LINKS

• MEMBERS
• Benefits+
• Print Member Card
• myCHPW Portal
• Plan & Coverage
• Find a Doctor
• Behavioral Health Resources

• PLANS
• Apple Health (Medicaid)
• Medicare Advantage
• Dual Eligible (SNP)
• Individual & Family
• Plan Benefits
• Enrollment

• PROVIDERS
• Prior Auth
• Provider Portals
• Forms & Tools
• Bulletin Board
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• Behavioral Health
• HealthMAPS Portal

• OTHER
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• Contact Us