A health assessment (also known as a health risk assessment, or HRA) is a short survey that asks about your health history. Completing it helps us get to know you and better understand your health needs or your child’s health needs. That way, we can connect you with services, programs, and resources that better support you, your family, and your care.
The survey takes only a few minutes to complete.
How do I complete a health assessment?
If you are a new CHPW Member, our team will reach out by text, email, phone, or mail to complete your annual health assessment. We ask all new members to complete a survey within 90 days, and then once a year after that.
You can also fill out the health survey online anytime here.
How can a health survey help you?
Your health survey helps us better understand your needs so we can support you better. By completing it, we can:
- Connect you to services, programs, and resources that fit your health needs
- Help you access the right care for you and your family
- Identify ways to improve your overall health and well-being
Your information is kept private and secure. You only need to answer the questions you are comfortable with. The survey will only be used to improve your care and connect you to available resources. It does not affect your health coverage or your eligibility.
What is included in the health survey?
Our health survey generally asks about:
- Basic information: Age, gender, and race
- Lifestyle: Exercise, diet, tobacco use, and alcohol use
- Emotional health: Depression, anxiety, life events, and other stressors
- Physical health: Weight, blood pressure, cholesterol levels, pregnancy, and other issues
- Current and previous health conditions
- Resource and support needs: Food, housing, transportation, employment support, and more
Who needs to take a health assessment?
All CHPW members, including children under 18, will be asked to complete a health assessment. When you first join CHPW, we will get in touch to offer you a health assessment within 90 days. If you are a parent or guardian of a young CHPW member, we will get in touch to complete a health survey for your child.
What are my options for completing the health assessment?
You can complete the survey online, over the phone, or by mail. We’re required to offer this survey, but you only share what you’re comfortable with. Your answers stay private and don’t affect your benefits or coverage.
You can also fill out your health survey online here.
Tips for filling out the form:
- Have your CHPW Member ID (or the CHPW Member ID for the child member) and your ProviderOne services card handy
- Select your plan name as the “Line of Business” (such as Apple Health or Apple Health Expansion)
- Select the Assessment type: Adult or Pediatric, depending on if you are completing the form for yourself or your child
FAQs:
Do I have to fill out the health assessment?
No, but completing it helps us provide better care and services tailored to you.
How long does it take?
Most members complete it in 5-15 minutes.
Is my information kept private?
Yes. Your responses are confidential. The information is used only to improve your care and connect you with available resources.
Will this affect my benefits or coverage?
No. Your survey answers do not impact your benefits or eligibility.
What happens after I complete my health assessment?
Your responses help us identify services, care coordination, or programs that may be a good fit for you. You may hear from a CHPW care manager or receive information about helpful resources.
Do I need to prepare for the health assessment?
Not at all! Just answer the questions based on your current health and lifestyle. There are no right or wrong answers.
Can I skip questions I don't want to answer?
Yes. You’re not required to answer every question, though the more complete your responses, the better we can support you.
Can someone help me fill it out?
Absolutely. You can complete the health assessment with help from a care coordinator, a family member, or over the phone with one of our team members.
What if I already completed a health assessment this year?
If you have already completed one this year, you don’t need to do it again. If you’re unsure, give us a call at 1-800-440-1561 (TTY: 711) Monday through Friday, from 8:00 a.m. to 5:00 p.m.
Do I need to complete it if I’m healthy?
Yes! Even if you feel great, your responses help us make sure you continue to get the right support and preventive care.
Can I update my answers later?
If your health changes, you can always reach out to us. We may offer another health assessment or connect you with a care coordinator to update your information.
