CHPW Developer Portal Privacy Policy - Washington State Local Health Insurance - CHPW
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CHPW Developer Portal Privacy Policy

Effective Date: July 1, 2021

This CHPW Developer Portal Privacy Policy (“Privacy Policy”) describes how the Community Health Plan of Washington Interoperability API Developer Portal (“CHPW,” “we” or “us”) may collect information about you through your interactions with CHPW on (the “Website”). By using the Website, you agree to the terms of this Privacy Policy.

CHPW may change this Privacy Policy. The “Effective Date” indicated at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Website. Your use of the Website following these changes means that you accept the revised Privacy Policy.

Who May Use the Website

The Website is designed for users from, and are controlled and operated by use from, the United States. By using the Website, you consent to the transfer of your information to the United States or storage of your information in the United States, which may have different data protection laws that those of your country.

The Personal Information We Collect

We want you to understand how personal information you provide to us is collected and used. Personal information is any information that we can use to identify, locate, or contact you. It may include, but is not limited to, your name, email address, and government issued identification information. We may collect and store your personal information when you provide it to us or to our service providers. Some examples of personal information we collect and when we collect it include:

  • Registration: We collect your personal information when you register on the Website. This information will be used for the registration process described in the Terms and Conditions of Use.
  • Contact Information: We collect personal information from users of the Website in order to provide support related to the technology supplied through the developer portal.
  • Website Interactions: Your interactions with the Website such as pages you visit.

If you submit any personal information relating to other people in connection with the Website, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Please note that we do not collect member information through the Website.

Use and Disclosure of Personal Information

We use your personal information to respond to you requests such as sending you email alerts and to provide you with related information. We may also use your information to send communications and administrative information.

We may use your personal information to personalize your experience on the Website and when interacting with us, including by presenting products and offers tailored to you, and for our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing our Website and new products and services, determining the effectiveness of our awareness or promotional campaigns, and operating and expanding our business activities.

In the event that CHPW or some or all of our business or assets are sold or transferred (including in connection with any bankruptcy or similar proceeding) or to the extent we engage in business negotiations with third parties, personal information may be transferred to or shared with third parties of any such transaction or negotiation.

To the extent permitted by applicable law, we may provide personal information to our affiliated organizations, including but not limited to Community Health Network of Washington, or to our business partners, who may use it to send you marking and other communications.

We may disclose personal information to our service providers, who provide services to the Website such as website hosing, data analysis, information technology, customer service, email delivery, auditing, and other services.

If we are requested by law enforcement officials or judicial authorities to provide personal information, we may do so. In matters involving claims of personal or public safety or in litigation where the information is pertinent (including to allow us to pursue available remedies or limit the damages that we may sustain), we may use or disclose personal information. We may also use or disclose personal information to enforce our Terms and Conditions of Use, to protect our operations or those of any of our affiliates, or to protect our rights, privacy, safety or property and that of our affiliates, you, or others.

We may use and disclose personal information to investigate actual or suspected security breaches or otherwise cooperate with authorities pursuant to a legal matter.

We may use and disclose information that does not personally identify you for any purpose, except to the extent limited by applicable law. If we are required to treat such information as personal information under applicable law, then we may use it for all the purposes for which we use and disclose personal information.

We may combine information that does not personally identify you with personal information. If we do, we will treat the combined information as personal information as long as it is combined.


The Website may contain links to, or otherwise make available, third-party websites, Services, or other resources not operated by us or on our behalf (“Third Party Site”). These links are provided as a convenience only and do not constitute an affiliation with, endorsement or sponsorship of the Third Party Site.

Any information you provide to such third parties is not subject to the terms of this Privacy Policy, and we are not responsible for the privacy or security of the information you provide to them or their handling of your information. We recommend that you review the privacy policy of any third party to whom you provide personal information online.

In addition, we are not responsible for the information collection, use, disclosure, or security policies and practices of the organizations who control any Third Party Site or any third party app developer, app provider, operating system provider, wireless service provider, or device manufacturer.


We seek to use reasonable physical, technical, and administrative safeguards to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately contact us.

Cookies and Other Technology

Like many sites, we may collect information about Website traffic and usage patterns through the use of cookies, Web server logs, and other, similar technologies. We may use this information for various purposes, such as to ensure that the Website functions properly, to facilitate navigation, to personalize your experience, to understand use of the Website, to diagnose problems, to measure the success of our campaigns, and to otherwise administer the Website.

Our use of cookies, if any, also allows us to collect and retain certain information about a website user, such as the type of web browser used by our customer. Reviewing our web server logs and use of our site helps us to, among other purposes, statistically monitor how many users are using our site and for what purpose. We also use IP addresses for purposes such as calculating usage levels of the Website, helping diagnose server problems, and administering the Website.

Your Responsibility

If you establish an account, you agree that it is your responsibility to:

  • Authorize, monitor, and control access to and use of your CHPW Developer Portal account, User ID and password.
  • Promptly inform us of any need to deactivate a password or an account by contacting us.

Contact Information

If you have any questions or concerns about this statement, or about the way your information is collected and used, please contact us If you have any questions about the content of this Privacy Policy, please contact the CHPW Compliance Officer at the following address:

Community Health Plan of Washington
Attn: Compliance Officer
1111 Third Ave., Suite 400
Seattle, WA 98101
[email protected]


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