Low-Cost Phone / Home Internet Service Through Lifeline
A phone or home internet service can make it easier to stay connected to your health care.
As a Community Health Plan of Washington (CHPW) Apple Health (Medicaid) member, you may qualify for low or no-cost phone or home internet service through the federal Lifeline program*. Some eligible members may also receive a no-cost phone from a participating carrier.
Link to Care WA Support

Need help applying and or finding a Lifeline carrier once approved or using your phone for health care or technology assistance?
Our Digital Navigation team can help.
Contact Link to Care WA at 866-757-1832 or visit the website at linktocarewa.org.
How it works
Steps
- Check your eligibility
CHPW Apple Health members may qualify for Lifeline, a federal program that helps lower the cost of phone or home internet service. See if you’re eligible at the Lifeline website. - Apply for the Lifeline program
Members must apply for Lifeline and be approved before enrolling with a phone or internet provider. You can apply online at www.lifelinesupport.org. During the application, you may be asked to provide documents to confirm eligibility. Each carrier offers different plans, and availability may vary. Some carriers may provide a free phone when you enroll. - Choose the option that works for you
If approved, the next step is to use your Lifeline discount and choose a cell phone/home provider (also referred as “Participating Provider”) currently participating in the Lifeline Program.
Participating Lifeline carriers
To find a participating provider near you, use this tool: cnm.universalservice.org
You can also contact:

Assurance Wireless
Assurance Wireless provides a free phone with data and minutes as part of the federal Lifeline program.* Check their website for details.

SafeLink Wireless
Get a free smartphone with voice minutes, texting, and free data each month.** Or you can keep your own smartphone and just sign up for the free monthly minutes, texting, and data.
Visit SafeLink Website
Phone: 1-800-723-3546
**Program availability, benefits, and devices vary by provider and eligibility.
Become a CHPW member:
*Available to all Apple Health members
