CHPW recently launched an enhanced phone system which includes an interactive voice response feature! This new phone feature enables our Provider offices to verify member eligibility and for multiple members at a time! You will also receive a fax showing member eligibility results!
This new phone feature is available now! To start using this interactive voice response system for immediate verification of member eligibility, simply dial our Customer Service phone number at 1-800-440-1561 and follow the prompts.