We are making the shift to better care

Apple Health is shifting to whole-person care. This means care is coordinated so it's easier for people get the help they need for physical health, mental health, substance use, prescription needs, and local resources. 

You will still get the same benefits you get today. The only difference is that your Apple Health plan will manage, approve, and pay for mental health and substance use treatment.

We recognize change can be disruptive, but we have put resources in place so the transition is as smooth as possible.

Contact us at 1-866-418-2798 TTY 711, Monday through Friday, 8:00 a.m. to 5:00 p.m. with questions.

Please select your county to read more about what changes you can expect starting January 1, 2019.

Region: King; Counties: King

Starting January 1, 2019, your coverage will shift to whole person care. You can keep your CHPW coverage and your providers. Your local crisis lines are: 1-866-427-4747 or 206-461-3222 TTY 7-1-1. To report any problems with mental health or substance use services, contact your local Ombuds.

Region: North Sound; Counties: Skagit, Snohomish, Whatcom

Starting January 1, 2019, your coverage will shift to whole person care. You can keep your CHPW coverage and your providers. Your local crisis lines are: 1-800-584-3578 (community resources) and 1-800-747-8654 (professional crisis intervention) TTY 7-1-1. To report any problems with mental health or substance use services, contact your local Ombuds.

Region: Southwest; Counties: Clark, Klickitat, Skamania

Starting January 1, 2019, Klickitat residents' coverage will shift to whole person care. Clark and Skamania will continue to have whole person care. You can keep your CHPW coverage and your providers. Your local crisis line is: 1-800-626-8137 TTY 7-1-1. To report any problems with mental health or substance use services, contact your local Ombuds:

Melanie Mairino
16420 SE McGillivray,
Suite 130, PMB 910,
Vancouver, WA 98683
Toll Free: (866) 666-5070
Email: Maiomel@aol.com

Region: Greater Columbia; Counties: Asotin, Benton, Columbia, Franklin, Garfield, Kittitas, Walla Walla, Whitman, Yakima

Starting January 1, 2019, your coverage will shift to whole person care. You can keep your CHPW coverage and your providers.

Your local crisis line is: 1-888-544-9986 TTY 7-1-1

To report any problems with mental health or substance use services, contact your local Ombuds: 1-509-783-7333 or 1-800-257-0660

Region: Spokane; Counties: Adams, Ferry, Lincoln, Pend Oreille, Spokane, Stevens

Starting January 1, 2019, your coverage will shift to whole person care. You can keep your CHPW coverage and your providers. Your local crisis line is: 1-877-266-1818. To report any problems with mental health or substance use services, contact your local Ombuds:

Spokane: 1-509-477-4666

Adams, Ferry, Lincoln, Pend Oreille, Stevens: 1-509-766-2568 ext. 314 or 1-800-346-4529

Region: Pierce; Counties: Pierce

Starting January 1, 2019, your coverage will switch to whole person care. You can keep your providers. Community Health Plan of Washington will no longer be available in your region. Please contact your Community Health Center to enroll in a new plan.

Region: North Central; Counties: Chelan, Douglas, Grant, Okanogan

Community Health Plan of Washington does not currently offer coverage in this area. If you need coverage, please contact your local Community Health Center.

Region: Unspecified; Counties: Clallam, Cowlitz, Grays Harbor, Lewis, Mason, Pacific, Thurston, Wahkiakum

You will not experience any change to your coverage or health plan at this time.