Care Management Portal:

The Care Management Portal (JIVA) is available for providers to submit Prior Authorization, Referral requests, and Inpatient Notifications. The Care Management Portal allows expedited processing for authorizations, referrals,  and is the preferred method for submitting requests.

To get started, please email our Portal Support Team at and request a log-in. You could also request training from our Portal Support Team or access our JIVA training workbooks.

JIVA Login Page

Health Information Portal:

The Health Information Portal (HIP) is available for providers to view member claims, eligibility information and more.

To get started, go to and register. To access training workbooks for HIP, go to:

HIP Login Page

One Health Port:

One Health Port offers healthcare professionals an easy and secure way to access the provider portals of major local health plans and hospitals as well as other valuable online services.

For more information, go to: