Delivering better care through integration

Integrated managed care improves patient outcomes by delivering holistic care. Community Health Plan of Washington will coordinate care for our members across the full continuum of physical and behavioral health services and be responsible for keeping them well, both body and mind.

As your partner in delivering integrated, coordinated care to Washington's communities, we want to support you in making this transition as smooth as possible for members. 


Information and Resources

Information for Administrative & Operations Staff

(Resources were developed jointly by MCOs) Credentialing, Access to Care and Appointment Standards, Eligibility and ID Cards, Portals and Directories, Prior Authorizations, Claims and Billing, and Resources.

Information for Care Providers

(Resources were developed jointly by MCOs) Access to Care and Appointment Standards, Case Management, Prior Authorization, and Additional Resources.