When you have a medical issue, you have to choose where you will go for care: Your Primary Care Provider, an Urgent Care Clinic, or the Emergency Room. It's important to know the right place to go based on your medical needs so you can get the right care in a timely manner.

  • Primary Care Provider: See your primary care provider for routine care like check-ups and immunizations, if you're managing a chronic illness, if you need a referral to a specialist, or if you get something like bronchitis or a cold and you do not need immediate attention.
  • Urgent Care: Urgent Care offers non-emergency care 24-hours a day. An example of an Urgent Care issue is if your child wakes up in the middle of the night with a fever or vomiting.  
  • Emergency Room: The emergency room is open 24 hours a day, seven days a week. It is for serious injuries or issues with life-threatening symptoms. Some examples of issues that would need emergency care are: Severe burns, auto accidents, suicide attempts, shortness of breath, chest pain, severe stomach pain, bleeding that won't stop.

If you would like some free advice on what kind of care you need, call our free Nurse Advice Line.

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