Contact CHPW Customer Service
Our Customer Service team is friendly, local, and knowledgable. Please contact them with any questions about services or benefits, feedback, difficulty getting access to care, or if you have any complaints about your coverage or services.
Integrated Managed Care Members and Providers
Customer Service is available Monday through Friday, from 8:00 a.m. to 5:00 p.m.
- Nurse Advice Line: Get free medical advice, 24 hours a day, seven days a week: 1-866-418-2920
- Behavioral Health Technical and Referral Assistance: 1-800-440-1561
- National Crisis Helpline: 1-800-273-8255
- Find the Crisis Helpline for your region
- Patient Review and Coordination Program: 1-866-907-1902