Claims System Training
E-Learning Tools
These e-learning tools provide an audiovisual training session to demonstrate how to navigate and use portal functionality:
- Health Information Portal (HIP) e-learning tutorials
- Care Management Portal e-learning tutorials
- Care Management Portal FAQ
Content includes:
- How to sign up
- How to verify an enrollee's eligibility
- How to review an enrollee's benefit package
- How to check the status of authorizations
- How to check the status of claims
Important note: You will need headphones or speakers to use these tutorials.
Training workbooks
Our printable training workbooks support project communications: