Help Ensure Your Safety

At Community Health Plan, we’ve put strict measures in place to improve your safety and the competence of the care you receive under our plans. These measures include:

• A pharmacy system that helps identify and prevent dangerous drug interactions.
• Rigorous evaluation of health care providers to ensure they have the right education, skills, and background.
• Inspections of clinics, hospitals, and provider offices to ensure safe conditions.
• Prompt, thorough investigation of member complaints.
• Continuing improvement of services and systems through our quality improvement programs.
• Encouragement of both members and providers to join the LeapFrog Initiative, which promotes patient safety. Learn more at www.leapfroggroup.org.
• Ongoing patient safety education for both members and providers.
• Providing eligible members with a free bike helmet, health book, and/or car seat as part of the Community Health Plan Children First program. Learn more.