Member Guide and Materials
Some forms are in Adobe Portable Document Format (PDF) and may be viewed with the free Adobe Acrobat Reader. If you do not have Acrobat Reader, you may download from Adobe.
Member Handbooks & Directory
- Healthy Options Medical Benefits Summary
- Basic Health Medical Benefits Summary
- Basic Health Benefit Table
- GA-U Medical Benefits Summary
- Provider, Hospital, and Pharmacy Directory
- Medicare EOCs
Online Search
- Providers & Hospitals
- Pharmacy & Formulary
- Medicare Provider, Pharmacy, Formulary Searches
Your Rights & Privacy
- Member Rights and Responsibilities
- Notice of our Information Privacy Policies and Practices
- Authorization for Release of Protected Health Information
Guidelines
Grievances & Appeals
- Healthy Options, SCHIP, Basic Health Plus Grievance & Appeal Process
- Basic Health Grievance & Appeal Process
- GA-U Grievance & Appeal Process
- Appeal Consent Form
- Medicare Appeals & Grievances
