Case Management
Case management is a process that promotes a client's access to care, the containment of costs, the enhancement of quality services and products, the identification of alternative care plans, the increase of a client's awareness of his disease and the facilitation of the members empowerment over his disease. A case manager's role is advocacy, assessment and coordination of care between multiple providers and the member.
What is Case Management?
- Case management is a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's health needs through communication and available resources to promote quality cost-effective outcomes
- Evaluates the client's biopsychosocial needs across the continuum
- Longer-term interventions
- Goal: Supporting the client/provider relationship.
If you have questions about your pregnancy or health care benefits or need educational materials, please contact our customer service department at 1-800-440-1561 (toll free) and ask to speak to a New Arrivals coordinator.
How to make a referral/contact names and numbers
