Welcome to the Leader in Community-Based Health Coverage
We're Community Health Plan, a non-profit plan serving members through our partner health centers and providers. With deep roots in the communities we serve, we combine high-quality, affordable health care coverage with vigorous legislative policy advocacy to increase access to health care for people across Washington State.
Free 24/7 Nurse Advice Line for all Community Health Plan members
All Community Health Plan members can now call the free Nurse Advice Line to get health care information 24 hours a day, 7 days a week. To speak to a nurse, call toll free 1-866-418-1002 (voice) or 1-866-418-1006 (TTY for speech or hearing impaired).
The nurses can help you when you have questions about health concerns or need health information.
Nurse Advice Line staff can help you decide what kind of care to seek. You might be able to treat the condition at home, you might need to see your doctor, or you might need to get urgent or immediate care. If you have a life-threatening medical emergency, call 911 or your local emergency number.
The Nurse Advice Line staff will also let your provider know about your call and the advice you got.
Let the nurse know when you call if you need an interpreter.
Children First rewards Community Health Plan members for getting the important care you need
If you are pregnant and a Community Health Plan member who completes the Children First™ program, you can get a FREE car seat.
Children who complete the Children First program can get one or all of the following FREE items.*
- Children's books
- School backpack
- Baby welcome kit
- Booster seat
- Bike helmet
* The rewards may be different than shown here. Other requirements and restrictions may apply to the Children First rewards program.
For more information about Children First, please contact the Community Health Plan customer service team at 1-800-461-5832 (toll free). If you are hearing or speech impaired, please call TTY 1-866-816-2479 (toll free).
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Click here for information about Basic Health. If you are already enrolled, here's how to make sure you stay enrolled in 2009. If you want to enroll, here's how to apply. |
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Community Health Plan can help to support high-risk moms during pregnancy or postpartum recovery. If you need this support, case management will keep in touch with you by phone during the pregnancy and the 6-week postpartum recovery. We also work with an in-home nursing service that can:
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Choosing Community Health Plan
Healthy Options
If you are enrolled in Healthy Options and want to change to Community Health Plan, call DSHS at 1-800-562-3022.
Children's Health Insurance Medical Plan (CHIP)
If you are enrolled in CHIP and want to change to Community Health Plan, call DSHS at 1-800-562-3022.
If you want to enroll in Healthy Options or CHIP, visit the Community Service Office (CSO) near you or call the Help for Working Families Call Center at 1-877-980-9131.
Basic Health
If you are enrolled in Basic Health and want to find out if you are eligible to change to Community Health Plan, call 1-800-660-9840.
If you want to enroll in Basic Health, please contact them directly at
Your Personal Information and the Web
When you visit this Community Health Plan web site, the web site automatically records some information. The web site records the IP address of the computer you are using. If another site referred you, our web site records the IP address of the site that referred you. The web site also records the number of people who look at each page on our site, but it does not tell us who saw which page.
None of this information is collected in a way that can be used to identify you personally, to contact you, or to store information about you.
The information we collect is used only to:
- Tell us which pages are visited most often.
- Show which organizations and domains send the most visitors to our web site.
If you are asked to enter information in a form on any page of the web site, that page will tell you exactly how we will use that information. You can refuse to enter the information, if you want to.
If you have any questions or concerns about how your information is collected or about how information you enter in a form is used, please contact our customer service team at 1-800-440-1561 (toll free). If you are hearing or speech impaired, please call TTY 1-866-816-2479 (toll free) or local 206-613-8875.
